Terms and Conditions
Effective Date: November 4th, 2025
Last Updated: November 4th, 2025
Company: Benchmark Ledger Solutions LLC
Website: benchmarkledgersolutions.com
Contact: info@benchmarkledgersolutions.com
Acceptance of Terms
By accessing or using the Benchmark Ledger Solutions LLC website (“Site”), digital services, consultations, or any related products (“Services”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, you must discontinue use of our Site and Services immediately. These Terms form a binding contract between you (“Client,” “you,” or “your”) and Benchmark Ledger Solutions LLC (“Benchmark Ledger Solutions,” “we,” “us,” or “our”).
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date noted. Continued use constitutes acceptance of any modifications.
Description of Services
Benchmark Ledger Solutions LLC provides virtual bookkeeping, accounting support, advisory, and related financial services to small businesses and nonprofits primarily located in the United States. Our services may include but are not limited to:
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Transaction recording
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Account reconciliation
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Accounts payable and receivable management
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Financial statement preparation
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Budgeting and forecasting
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Notary and witness services (Michigan only)
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KPI and dashboard reporting
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Advisory consultations
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Educational and training workshops
All services are performed remotely unless otherwise agreed in writing.
Client Responsibilities
By engaging our services, you agree to:
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Provide Accurate Information: You must supply truthful, complete, and current information necessary for the performance of services.
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Maintain Account Access: You are responsible for granting timely access to your financial records, accounting platforms, or necessary credentials.
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Timely Response: You agree to respond promptly to information requests and maintain communication.
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Compliance: You are responsible for your own compliance with tax, employment, and financial laws.
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Security: You are responsible for safeguarding your own passwords, credentials, and files provided to Benchmark Ledger Solutions.
We are not responsible for errors or delays caused by inaccurate or incomplete information supplied by you.
Service Limitations
While Benchmark Ledger Solutions provides financial and operational guidance, we do not offer:
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Certified Public Accounting (CPA) services
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Auditing or attestation services
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Legal or tax filing representation
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Investment or securities advice
Our services are designed to assist with bookkeeping, analysis, and education — not to replace professional accounting, tax, or legal counsel.
5. Payment and Fees
All payments for services are due according to the terms specified in your Client Service Agreement or invoice.
A. Payment Methods
We accept payment via bank transfer, credit card, debit card, or other approved electronic payment methods.
B. Late Payments
Unpaid balances after the due date will incur a 5% late fee per month until paid in full. Benchmark Ledger Solutions reserves the right to suspend or terminate services for non-payment.
C. Refund Policy
All payments are final unless otherwise stated in writing. Refunds may be issued at our sole discretion in cases of duplicate payments or errors.
Confidentiality and Data Security
Benchmark Ledger Solutions adheres to strict confidentiality and data protection standards. All client financial records, documents, and communications are maintained securely and used solely for service delivery.
We do not disclose or share client data with third parties except:
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As required by law, court order, or government request
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To trusted third-party vendors assisting in service delivery (subject to confidentiality agreements)
For full details, refer to our Privacy Policy, which forms an integral part of these Terms.
Electronic Communication and Consent
By using our Services, you consent to receive communications from us electronically. Notices, agreements, and disclosures delivered electronically satisfy any legal requirements that such communications be in writing.
Electronic signatures and agreements executed through our website, CRM, or email are legally binding under the E-SIGN Act and Michigan’s Uniform Electronic Transactions Act (MCL 450.831 et seq.).
Intellectual Property
All content, logos, graphics, trademarks, and materials on our website and within our deliverables are the property of Benchmark Ledger Solutions LLC or its licensors.
You are granted a limited, non-transferable license to use materials provided to you solely for internal business purposes. You may not copy, modify, distribute, sell, or publicly display our materials without written permission.
Client Data Ownership
You retain ownership of all original documents, records, and data you provide to us. Benchmark Ledger Solutions retains ownership of all methodologies, templates, systems, and workpapers developed during the engagement.
Upon request, client data and records can be returned within a reasonable timeframe, subject to any unpaid balances or ongoing investigations.
Third-Party Platforms and Integrations
Our Services may use third-party accounting, payment, or communication tools (such as QuickBooks, Xero, Stripe, or Google Workspace).
While we select reputable partners, we do not control or assume responsibility for their security, privacy, or performance. You agree to comply with the terms and conditions of any third-party platforms used.
Limitation of Liability
To the fullest extent permitted by law, Benchmark Ledger Solutions LLC and its affiliates shall not be liable for:
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Any indirect, incidental, special, consequential, or punitive damages
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Any loss of profits, revenue, data, or goodwill
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Any errors resulting from incomplete or inaccurate information provided by you
Our total liability shall not exceed the amount paid by you for services during the three (3) months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Benchmark Ledger Solutions LLC, its officers, employees, and contractors from any claims, damages, or expenses arising from:
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Your breach of these Terms
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Your misuse of our Services or website
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Your violation of any applicable law or third-party rights
Termination
Either party may terminate a service engagement or account access:
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By Client: With written notice as stated in the service agreement.
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By Benchmark Ledger Solutions: Immediately if you violate these Terms, fail to pay, or engage in fraudulent, abusive, or unlawful behavior.
Upon termination, all outstanding fees become immediately due, and your access to deliverables may be revoked until full payment is received.
Disclaimer of Warranties
All services and materials are provided “as is” and “as available.”
Benchmark Ledger Solutions LLC makes no warranties, express or implied, including but not limited to:
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Fitness for a particular purpose
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Accuracy or reliability of any data or report
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Continuous or error-free service availability
You assume all risk associated with the use of our Services.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Michigan and the United States of America, without regard to conflict of law principles.
Any disputes shall be resolved in the courts of Kent County, Michigan, unless otherwise agreed in arbitration.
Dispute Resolution and Arbitration
Any dispute arising from these Terms or Services shall first be resolved through good faith mediation.
If unresolved, disputes shall be settled by binding arbitration under the rules of the American Arbitration Association (AAA), held in Grand Rapids, Michigan.
Both parties waive the right to a jury trial and agree that arbitration is the exclusive forum for dispute resolution, except for claims involving unpaid fees or injunctive relief.
Force Majeure
We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, power outages, cyberattacks, or government restrictions.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any signed Client Service Agreement, constitute the entire agreement between you and Benchmark Ledger Solutions LLC regarding the use of our Services.
Contact Information
For questions, concerns, or legal inquiries regarding these Terms:
Benchmark Ledger Solutions LLC